When an Informal Process Becomes Formal
A meeting described as informal can leave a worker unsure what has changed. Learn how to distinguish support, investigation and decisions about formal action, with practical questions to ask before a meeting.
When Policy and Practice Drift Apart: Is AI Changing Who Can Challenge the Record?
AI can help organise and compare a workplace record, but evidence and human judgement still determine what it means. AI-assisted editorial illustration created for The Workplace Compass.
The Human Cost of an Unsatisfactory Grievance Outcome
A grievance can be closed on paper while the worker remains trapped inside the problem. This fictional, evidence-led article examines what happens when an outcome provides a decision, but not enough explanation, remedy or confidence to move forward.